Line* is not working on my iPhone today and it seems the site is down as well. How soon...

GetHuman-payforxd's customer service issue with Line2 (formerly Toktumi) from May 2018

Help with my Line2 (formerly Toktumi) issue
The issue in GetHuman-payforxd's own words
Line* is not working on my iPhone today and it seems the site is down as well. How soon will this be resolved? Can I port my Line* number to another provider? *I need a response. My business is suffering due to this problem.
GetHuman-payforxd did not yet indicate what Line2 (formerly Toktumi) should do to make this right.
I have an issue with Line2 (formerly Toktumi) too
How GetHuman-payforxd fixed the problem
Line* finally got back to Service god knows how many Later. It did take toll on my business during the hours it was not working. I’ve been Line* customer for * years plus and although it has gone down a few times. It usually was for a short period of time. This time it went down dropping communication during a workday when I really needed it most.
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Line2 (formerly Toktumi)

Customer service issue
Reported by GetHuman-payforxd
May 23rd, 2018 - 7 mons ago
I have an issue with Line2 (formerly Toktumi) too
Fixed
GetHuman-payforxd shared how to fix
Seen by 9 customers so far
Similar issue to 418 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman-payforxd started working on this issue
May 23rd 2:41pm
GetHuman-payforxd indicated the issue is not fixed yet.
May 23rd 4:01pm
GetHuman-payforxd indicated the issue is not fixed yet.
May 23rd 11:31pm
GetHuman-payforxd confirmed the issue is fixed. Hooray!
May 26th 4:06pm
GetHuman-payforxd confirmed the issue is fixed. Hooray!
May 27th 10:17pm