Lincoln Mercury has offered a rental program to replace cars that have airbag issue. Th...

GetHuman776425's customer service issue with Lincoln Mercury from June 2018

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The issue in GetHuman776425's own words
Lincoln Mercury has offered a rental program to replace cars that have airbag issue. The problem is Lincoln had me on a one hour phone wait until I hung up, went to three dealerships a none of them had any vehicles available. I have been advised not to have anyone sit in passenger seat. This is completely unsatisfactory response by Lincoln Mercury on a major safety issue, appears to be more of a a scam, one of the dealership service rep's said it's a huge pain in the *** for the dealerships which explains the * responses.
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Lincoln Mercury

Customer service issue
Reported by GetHuman776425
Jun 12th, 2018 - 9 mons ago
I have an issue with Lincoln Mercury too
Not resolved
Seen by 2 customers so far
Similar issue to 384 others
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Timeline
GetHuman776425 started working on this issue
Jun 12th, 2018 2:55pm