My husband and i used a Lime Bike via Uber. My phone died during the ride. When we stop...

GetHuman-hapebhe's customer service issue with LimeBike from March 2021

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The issue in GetHuman-hapebhe's own words
My husband and i used a Lime Bike via Uber. My phone died during the ride. When we stopped riding, I locked the bike but couldn’t” end the ride “ on Under. According to Under, I’m still riding even though we ended the ride and locked it over an hour ago. (We are back in our hotel and the phone is now charged). If i give you all of the time details about my husband’s ride, can you use that information to let Uber know what time I locked the bike and ended my ride? I did notify them as well. I’m not sure what else to do?

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LimeBike

Customer service issue
Reported by GetHuman-hapebhe
Mar 21st, 2021 - 2 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 12 others
0 customers following this

Timeline

GetHuman-hapebhe started working on this issue
Mar 21st 1:14am

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