LightStream - on Spot w*deferment info but would like Amortization schedule

GetHuman4523610's customer service issue with LightStream from March 2020

Help with my LightStream issue
The issue in GetHuman4523610's own words
resolved except for request for **-yr amortization schedule w*my current fixed interest rate ... * mo deferred paymentsPoolLoan********* Cannot access info 'on line': postpone pmnts as*your eMail Thu**Mar. Name: Thomas Gillespie Leticia Louise **** Central Pk Bvd ***** *** ******* **********
no frustration. **% of questions answered in understanding of situation @ hand just as a house mortgage company would be similarly accommodating
it's right for initial request for deferred payments & also asked for **-yr amortization schedule w*present fixed interest rate
* yr customer - prompt response....
no other than * sector of answers states I'm in sync & another sector of company states that they haven't heard from me to resolve
How GetHuman4523610 fixed the problem
I did fix it & sent eMail returned to you...did I understand correctly ? If so, is it 'rectified' ? For customers: I contacted LightStream in two ways via eMail & another source, responded via eMail w*in same day upon receiving eMail from LightSource & options are stated as: up to * mos payments waived & adding interest @ end of loan term, notification necessary each month @ least * biz days in advance to LightSource. I implemented *st mo. to begin for Apr payment waived. Asked for my **-yr loan Amortization Schedule w*percentage charged. Have not received that @ this moment. Very pleased w*response time & actual 'solution' to honor my request plus flexibility of utilizing* opting to pay each month as desired
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LightStream

swim pool loan
Customer service issue
Reported by GetHuman4523610
Mar 25th, 2020 - 2 years ago
Fixed
GetHuman4523610 shared how to fix
Seen by 25 customers so far
Similar issue to 55 others
0 customers following this
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Timeline

GetHuman4523610 started working on this issue
Mar 25th, 2020 1:54pm
GetHuman4523610 confirmed the issue is fixed. Hooray!
Mar 26th, 2020 2:16pm

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