Reference *****I don’t think my loan app was understood. I was originally requested a...

GetHuman-nancyfl's customer service issue with LightStream from May 2019

4 views
 | 
150 similar
 | 
0 following
Help with my LightStream issue
First: share to improve GetHuman-nancyfl's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-nancyfl's next move: go to the LightStream help center.
LightStream doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-nancyfl will want to follow the link below to head to their help center. We will check on GetHuman-nancyfl later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-nancyfl may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-nancyfl's own words
Reference *****I don’t think my loan app was understood. I was originally requested a loan for $****. In addition I requested $**,*** to pay off another house repair loan so that the two loans could be combined. Pen Fed credit union has approved a loan for $****. The rate is **.**%. I do not want that loan.*It would be helpful if I could talk to someone.*Can my application, *****, be reconsidered?*Nancy Siegel
GetHuman-nancyfl did not yet indicate what LightStream should do to make this right.
I have an issue with LightStream too
How GetHuman-nancyfl fixed the problem
We are waiting for GetHuman-nancyfl to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get LightStream's attention and get better help faster. Tap below to get started.
Having LightStream issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-nancyfl fixes it.
This email address isn't valid

LightStream

Customer service issue
Reported by GetHuman-nancyfl
May 7th, 2019 - 2 mons ago
I have an issue with LightStream too
Not resolved
Seen by 4 customers so far
Similar issue to 150 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-nancyfl started working on this issue
May 7th 7:03pm
GetHuman-nancyfl indicated the issue is not fixed yet.
May 9th 6:24pm