For * days now, I have been trying to place an order at your site! * days! Trying to...
GetHuman5321726's customer service issue with Light In The Box from October 2020
5 views | 3760 similar | 0 following
Help with my Light In The Box issue
First: share to improve GetHuman5321726's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman5321726's next move: find and follow the right step-by-step guide.
Light In The Box doesn't have a customer phone number that is answered by an agent. Instead, GetHuman5321726 will need to dig through the advice provided by Light In The Box, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman5321726 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Light In The Box has better answers for you: Light In The Box Help Center
Before contacting them, items GetHuman5321726 may need:
Account username and Account password
The issue in GetHuman5321726's own words
For * days now, I have been trying to place an order at your site! * days! Trying to buy a gift for my husband for Pete's sake! However, I put all my debit card info in (mastercard) and click "place order" and poof! All info is gone indicating I should start over - - and over - - and over... Grrrrr Do you know what the definition of an idiot is??? I went to chat, they told me to check with my bank. My bank has no idea of what I am talking about. There is money in there and there have been zero attempts by your people (or anyone else, for that matter) to verify funds in the account!!!!! Your site gives exactly no hint what so ever as to what the problem might be! Are you really there? Do you really exist? What is the magic password? I was hoping to get this here before Christmas! And due to wonderful COVID, I am not working. The shipping already went up $*.**. So, if I loose the discount prices on these shirts, or continue to have this problem, I will most assuredly go elsewhere! Thank you for your swift attention to this issue! (If you actually had a phone number I would just call and place the order...
GetHuman5321726 did not yet indicate what Light In The Box should do to make this right.
I have an issue with Light In The Box too
How GetHuman5321726 fixed the problem
We are waiting for GetHuman5321726 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.