Order * ********. item ******* was ordered in size US***UK** and I was sent size XXL in...

GetHuman-koonbeve's Return an Order issue with Light In The Box from September 2020

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The issue in GetHuman-koonbeve's own words
Order * ********. item ******* was ordered in size US***UK** and I was sent size XXL instead, which is huge. I’m told that XXL is the same as US***UK**, which it is not, rather it would be a size S. For another similar item ordered at the same time and in the same size (US***UK**) I was sent size S, which fits well but they are insisting that XXL is the same as US***UK**. *I would like to return the item for the correct size or a full refund but I’m getting no where with them.

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Light In The Box

Return an Order issue
Reported by GetHuman-koonbeve
Sep 24th, 2020 - 7 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 3763 others
0 customers following this

Timeline

GetHuman-koonbeve started working on this issue
Sep 24th, 2020 4:12pm
GetHuman-koonbeve indicated the issue is not fixed yet.
Sep 24th, 2020 8:50pm

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