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Hello I have been trying to purchase one of your Rococo Dresses but any I try to purcha...

GetHuman-griffjo's customer service issue with Light In The Box from July 2020

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The issue in GetHuman-griffjo's own words

Hello I have been trying to purchase one of your Rococo Dresses but any I try to purchase just comes up sorry item not found that includes new items ? The dress in particular is number ( *** ) Blue Cindrella Princess Victoria Style Rococo Dress under Historic & Vintage Costumes, are you still doing this style ? *Many Thanks,*Griff

GetHuman-griffjo did not yet indicate what Light In The Box should do to make this right.

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How GetHuman-griffjo fixed the problem

I went back on to the site eventually got the dress to load but then couldn't get it to go to my basket, I went out of the page and back in again Several times resetting all the details each time & it went into my basket where I purchased the dress.

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Light In The Box

Customer service issue

Reported by GetHuman-griffjo

Jul 14th, 2020 - 9 months ago

I have an issue with Light In The Box too

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Seen by 19 customers so far

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