Hello I have been trying to purchase one of your Rococo Dresses but any I try to purcha...

GetHuman-griffjo's customer service issue with Light In The Box from July 2020

Help with my Light In The Box issue
The issue in GetHuman-griffjo's own words
Hello I have been trying to purchase one of your Rococo Dresses but any I try to purchase just comes up sorry item not found that includes new items ? The dress in particular is number ( *** ) Blue Cindrella Princess Victoria Style Rococo Dress under Historic & Vintage Costumes, are you still doing this style ? *Many Thanks,*Griff

GetHuman-griffjo did not yet indicate what Light In The Box should do to make this right.

How GetHuman-griffjo fixed the problem
I went back on to the site eventually got the dress to load but then couldn't get it to go to my basket, I went out of the page and back in again Several times resetting all the details each time & it went into my basket where I purchased the dress.
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Light In The Box

Customer service issue
Reported by GetHuman-griffjo
Jul 14th, 2020 - 9 months ago
Fixed
GetHuman-griffjo shared how to fix
Seen by 19 customers so far
Similar issue to 3886 others
0 customers following this
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Timeline

GetHuman-griffjo started working on this issue
Jul 14th, 2020 2:51pm
GetHuman-griffjo indicated the issue is not fixed yet.
Jul 14th, 2020 7:39pm
GetHuman-griffjo indicated the issue is not fixed yet.
Jul 14th, 2020 7:57pm
GetHuman-griffjo indicated the issue is not fixed yet.
Jul 14th, 2020 7:59pm
GetHuman-griffjo indicated the issue is not fixed yet.
Jul 14th, 2020 10:28pm
GetHuman-griffjo indicated the issue is not fixed yet.
Jul 14th, 2020 10:29pm
GetHuman-griffjo confirmed the issue is fixed. Hooray!
Jul 14th, 2020 11:06pm