I have asked to return a computer because it was not as advertised. You decided to sen...

GetHuman-agirli's Return an Order issue with Light In The Box from November 2019

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The issue in GetHuman-agirli's own words
I have asked to return a computer because it was not as advertised. You decided to send me a plug which sparked and I asked to return it. Then you sent the same plug again, and the same thing happened. Then I asked to return the unit again, but now you say return date expired. So I plugged it in again and the cord caught fire. Now you're ignoring me again. I documented all of our correspondence with time stamps, and took pictures of the computer and ensuing disaster. I will file a legal complaint if you continue to ignore this VERY SERIOUS ISSUE. I want to return this dangerous item NOW. I am deeply traumatized by this whole experience and want it to end.

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How Do I Contact Customer Support from Light in the Box?What Do I Do If My Order Is Missing with Light in the Box?How Do I Track My Order with Light in the Box?How Do I Return an Item to Light in the Box?
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Light In The Box

Return an Order issue
Reported by GetHuman-agirli
Nov 19th, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 6117 others
0 customers following this

Timeline

GetHuman-agirli started working on this issue
Nov 19th, 2019 2:20pm

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