I ordered a pair of mens boots (item * ********* in yellow, size US*.*) on...

GetHuman1974774's customer service issue with Light In The Box from January 2019

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The issue in GetHuman1974774's own words
I ordered a pair of mens boots (item * ********* in yellow, size US*.*) on ********. I paid $**.** thru Paypal on my Mastercard and never heard another thing from Lightinthebox.com. I just now signed in to my account with Lightinthebox.com and there isn't even an order showing that I ordered this boot, and since it didn't show that I didn't order this boot, of course there is no record of my payment either!!! You took my money and I have NO PRODUCT!!! You better get your act together and send me this pair of boots immediately. Contact Paypal for yourself if you don't believe me!! My Paypal account stated that $**.** was sent to: *LIGHT IN THE BOX LIMITED on ******!! What happened to lightinthebox.com? I thought this was the name of your company!
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Light In The Box

Customer service issue
Reported by GetHuman1974774
Jan 16th, 2019 - a mon ago
I have an issue with Light In The Box too
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Seen by 2 customers so far
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GetHuman1974774 started working on this issue
Jan 16th 8:35am