I bought four pairs of shoes, returned three of those pairs and I’ve only been refunded...

GetHuman1929997's customer service issue with Light In The Box from January 2019

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The issue in GetHuman1929997's own words
I bought four pairs of shoes, returned three of those pairs and I’ve only been refunded for one of the return pairs. Light in the box owes me **.** on top of the **.** that was already received. I returned the shoes exactly to the companies very detailed specifications, but have not been refunded. My order number is ********. This is the hardest most infuriating situation I’ve ever been in with an online company. Please help.
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Light In The Box

Customer service issue
Reported by GetHuman1929997
Jan 9th, 2019 - a mon ago
I have an issue with Light In The Box too
Not resolved
Seen by 6 customers so far
Similar issue to 3521 others
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Timeline
GetHuman1929997 started working on this issue
Jan 9th 3:26pm