I bought four pairs of shoes, returned three of those pairs and I’ve only been refunded...
GetHuman1929997's customer service issue with Light In The Box from January 2019
Help with my Light In The Box issue
First: share to improve GetHuman1929997's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1929997's next move: go to the Light In The Box help center.
Light In The Box doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1929997 will want to follow the link below to head to their help center. We will check on GetHuman1929997 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1929997 may need:
Account username and Account password
The issue in GetHuman1929997's own words
I bought four pairs of shoes, returned three of those pairs and I’ve only been refunded for one of the return pairs. Light in the box owes me **.** on top of the **.** that was already received. I returned the shoes exactly to the companies very detailed specifications, but have not been refunded. My order number is ********. This is the hardest most infuriating situation I’ve ever been in with an online company. Please help.
GetHuman1929997 did not yet indicate what Light In The Box should do to make this right.
I have an issue with Light In The Box too
How GetHuman1929997 fixed the problem
We are waiting for GetHuman1929997 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.