I ordered a camera drone and a set of magnet beads , received confirmation email that o...

GetHuman-broggimo's customer service issue with Light In The Box from December 2018

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Help with my Light In The Box issue
GetHuman-broggimo's next move: find and follow the right step-by-step guide.
Light In The Box doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-broggimo will need to dig through the advice provided by Light In The Box, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-broggimo can let us know if they help or not.
The issue in GetHuman-broggimo's own words
I ordered a camera drone and a set of magnet beads , received confirmation email that order had been shipped, deleted the email so lost tracking number, and order never was received. I want my package or I want it replaced now with free overnight shipping because someone lost my package.i have spent an hour on your website. *I enter my email Andreas and password and it says incorrect, they sent me a new one, I entered it and they said incorrect again. They also told me my phone number was incorrect. It has been impossible to contact anyone. This should not be this difficult , horrendous customer service availability. *Respond now bc I want my package. This was supposed to be a gift from Santa that my child dos not get.

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Light In The Box

Customer service issue
Reported by GetHuman-broggimo
Dec 25th, 2018 - 3 years ago
Fixed
Seen by 2 customers so far
Similar issue to 3248 others
0 customers following this
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Timeline

GetHuman-broggimo started working on this issue
Dec 25th, 2018 7:25pm
GetHuman-broggimo shared this issue with friends on Facebook
Dec 25th, 2018 7:25pm
GetHuman-broggimo indicated the issue is not fixed yet.
Dec 25th, 2018 7:26pm

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