I ordered dinosaur pajamas and a pair of slippers on November **th, but never got any c...

GetHuman1714793's customer service issue with Light In The Box from December 2018

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The issue in GetHuman1714793's own words
I ordered dinosaur pajamas and a pair of slippers on November **th, but never got any confirmation from you, so I thought I probably didn’t finish the ordering process. I ordered both items again last evening, and got the confirmation that my payment went through, today. Now I just opened my credit card bill and see that I was charged $**.** from you for the Nov. **th order that did apparently go through. I haven’t received that order yet? Can you please check into this ASAP because now I was charged for * orders that are the same. I need the second order cancelled and refunded back to my account, and am assuming I should be receiving the first order any minute... thanks so much! Any questions, my number is ***-***-**** ty
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Light In The Box

Customer service issue
Reported by GetHuman1714793
Dec 8th, 2018 - 6 mons ago
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GetHuman1714793 started working on this issue
Dec 8th, 2018 1:53am