Ticket **********Order* ******************On Nov. *, ****, I purchased an Mx** Tv Box...

GetHuman1713199's customer service issue with Light In The Box from December 2018

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The issue in GetHuman1713199's own words
Ticket **********Order* ******************On Nov. *, ****, I purchased an Mx** Tv Box. On Nov. **, ****, I reported the item defective. On Nov. **, ****, Customer Service indicated that I would receive technical support within *-* days. On Nov. **, ****, I again requested support through Customer Service. On Nov. **, ****, Silvia in Customer Service indicated that she was still waiting for a response from an unidentifiable department. *Today is Dec. *, ****. I requested contact information for Silvia’s Supervisor in Customer Service. *I want an immediate refund from Lightinthebox.com.
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Light In The Box

Customer service issue
Reported by GetHuman1713199
Dec 7th, 2018 - 5 mons ago
I have an issue with Light In The Box too
Not resolved
Seen by 2 customers so far
Similar issue to 2767 others
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Timeline
GetHuman1713199 started working on this issue
Dec 7th, 2018 9:22pm