I joined a group buy without sufficient information. I bought another as I tried to mak...

GetHuman1712081's customer service issue with Light In The Box from December 2018

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The issue in GetHuman1712081's own words
I joined a group buy without sufficient information. I bought another as I tried to make myself the other participant in the group buy and it still says I need another person for each of the orders now. I have been trying to cancel these orders for the past hour and the button they claim is able to cancel the orders DOES NOT EXIST. It is physically not there on the site. This is illegal and I will sue this company into the ground if they do not either cancel both of my orders or count them both as "participants in the group buy."
GetHuman1712081 did not yet indicate what Light In The Box should do to make this right.
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Light In The Box

Customer service issue
Reported by GetHuman1712081
Dec 7th, 2018 - 5 mons ago
I have an issue with Light In The Box too
Not resolved
Seen by 1 customer so far
Similar issue to 2756 others
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Timeline
GetHuman1712081 started working on this issue
Dec 7th, 2018 7:06pm