I have not received my order. Your web site states they have no order on file for me ho...

GetHuman1679245's customer service issue with Light In The Box from December 2018

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The issue in GetHuman1679245's own words
I have not received my order. Your web site states they have no order on file for me however my Ticket * is ******** my order * is ******** and tracking * is ************. When I go to light in the box it states I have no order pending*on file. I have been charged for the items from my bank account. I received an email my Items have been shipped but the address was wrong incorrect, the address light in the box has was the beginning of my billing address but the end of the shipping address which is incorrect. The address the product was to be shipped is **** Business Park dr Amarillo TX *****. Please let me know what to do at this point? I need to know where the product was shipped and when it will arrive? I am getting no where on your web site because it keeps telling me I have no orders even though I have all of my order and shipping numbers. please email me regarding this matter Thank You.
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Light In The Box

Customer service issue
Reported by GetHuman1679245
Dec 3rd, 2018 - a mon ago
I have an issue with Light In The Box too
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Seen by 3 customers so far
Similar issue to 2616 others
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GetHuman1679245 started working on this issue
Dec 3rd, 2018 3:25pm