I ordered two items. One Basin tap which arrived as per the pictures on their website w...

GetHuman-vsderry's customer service issue with Light In The Box from November 2018

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The issue in GetHuman-vsderry's own words
I ordered two items. One Basin tap which arrived as per the pictures on their website with the appropriate hoses. Then I also ordered the bath faucet set which in the pictures and on the order consist of one waterfall tap, one mixer faucet, a shower head and all the appropriate hoses. I was sent only the mixer faucet nothing else. *Ihave sent numerous pictures but am being consistently told that I have received everything that was on the order. I am really really frustrated by being told this all the time by customer services If they looked on their own website they would see what i am talking about but believe they are just looking at an item number so something is seriously wrong.
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Light In The Box

Customer service issue
Reported by GetHuman-vsderry
Nov 30th, 2018 - 6 mons ago
I have an issue with Light In The Box too
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Seen by 3 customers so far
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GetHuman-vsderry started working on this issue
Nov 30th, 2018 6:43pm