We ordered a package on the fifteenth November **** and the package still hasnt arrived...

GetHuman1646408's customer service issue with Light In The Box from November 2018

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Help with my Light In The Box issue
GetHuman1646408's next move: try the Light In The Box help center again.
Light In The Box doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1646408 will want to follow the link below to head to their help center. We will check on GetHuman1646408 later to make sure it's all set or try to help escalate.
The issue in GetHuman1646408's own words
Call them but the didnt have a phone number. ... We ordered a package on the fifteenth November **** and the package still hasnt arrived. I need the shoes for the fourth December because i have a funeral to go to and without them i will look all scruffy. I am not very pleased with you guys but if the package dosent arrive soon i will speek to the manager to complain.
This was especially frustrating because, if i dont have them for the funeral i wont look very nice and the ammount of time it takes to order two things
Order the package quicker
I am good because someone needs to help me.
Go to the light in the box customer service but did not help
I have an issue with Light In The Box too
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Light In The Box

Suede Shoes
Customer service issue
Reported by GetHuman1646408
Nov 28th, 2018 - 9 mons ago
I have an issue with Light In The Box too
Fixed
Seen by 5 customers so far
Similar issue to 2488 others
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Timeline
GetHuman1646408 started working on this issue
Nov 28th, 2018 5:18pm
GetHuman1646408 indicated the issue is not fixed yet.
Nov 28th, 2018 5:21pm