Hi, I ordered women's coat and received this evening. I am really disappointed with the...
GetHuman1632412's customer service issue with Light In The Box from November 2018
Help with my Light In The Box issue
First: share to improve GetHuman1632412's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1632412's next move: go to the Light In The Box help center.
Light In The Box doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1632412 will want to follow the link below to head to their help center. We will check on GetHuman1632412 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1632412 may need:
Account username and Account password
Top Tip from another customer
Instructions on how to return an order can be found here www.lightinthebox.com/knowledge-base/c1028/a3012.html
The issue in GetHuman1632412's own words
Hi, I ordered women's coat and received this evening. I am really disappointed with the coat and it is not the way i expected. I am not happy with the quality as well as it is not my size. Could you please take this back from me. Please let me know the process to return this item. My order number is ********. It is too small please collect this from me as soon as possible. **Thanks,*Tamil Selvi Muthuvel*Contact number : *************
GetHuman1632412 did not yet indicate what Light In The Box should do to make this right.
I have an issue with Light In The Box too
How GetHuman1632412 fixed the problem
We are waiting for GetHuman1632412 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.