Light In The Box Customer Service

Answers to Common Problems

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Light In The Box.
As for contacting Light In The Box, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.
See Light In The Box Phone Number & Contact Info

Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Light In The Box.
What payment methods does Light In The Box accept? Light In The Box accepts various payment methods to make your shopping experience convenient and secure. We offer multiple options... Read more
What is the shipping time for my country? The shipping time for your country depends on several factors, such as the shipping method you choose and your location. We offer a... Read more
How Do I Contact Customer Support from Light In The Box? The best way to contact Light in The Box is through their help center on the website. Navigate to this page by clicking on the ‘help... Read more
Are there any discounts or promotions available? Yes, Light In The Box offers various discounts and promotions to provide cost savings for customers. We frequently run special deals... Read more
Do I have to pay for shipping? Yes, the cost of shipping varies depending on the destination, shipping method chosen, and the weight and dimensions of the items ordered.... Read more
How long does it take for a refund to be processed? The refund processing time at Light In The Box varies depending on the payment method chosen during the purchase. Generally, credit... Read more
How Do I Return an Item to Light In The Box? Light in the Box allows you to return products that do not meet your expectations. Their goal is to give you the best shopping experience... Read more
Can I cancel my order after it has been placed? Yes, it is possible to cancel your order after it has been placed on Light In The Box. However, there are certain conditions and timeframes... Read more
Can I change the shipping address after placing an order? No, unfortunately, you cannot change the shipping address after placing an order. Once the order has been processed and shipped, the... Read more
What warranty is provided for products? Light In The Box provides a warranty for all its products. The duration and scope of the warranty may vary depending on the type of... Read more
How Do I Track My Order with Light In The Box? Light in the Box uses some of the most reliable international carriers to make sure that you receive your package safely and on time.... Read more
What is the return policy for Light In The Box? Light In The Box has a customer-focused return policy. If you are not satisfied with your purchase, you can initiate a return within... Read more
How Do I Report a Broken Product to Light In The Box? Reporting a broken product to Light in the Box is easy. Simply search for your order and fill out the form in your account, which will... Read more
What Do I Do If My Order Is Missing with Light In The Box? Missing orders from Light in the box can be frustrating. Even though the company tries to ensure that you are satisfied with every... Read more
There's more!
Click below to show 1 more questions, answers, and complete guides to common Light In The Box customer support problems.

Recent reasons customers contacted Light In The Box:

My order was supposed to be delivered on **th of November . I haven’t still received my...
I never received my order that I paid for. I am very very disappointed and I will not s...
* sweat suits I need to return
Hi *I'm Mrs kirma *** Maltby drive en* *ep London.*I've had so many orders off of you...
Hi my name is Eric Fink I was just satisfied with my purchase when I received it so a g...
I ordered twice by mistake when will I receive my money back on my card
I am trying to place an order and would to speak to a live person.*I am having a heart...
PayPal account was locked, it is OK now, you may process payment ..please advise when good
I have paid for security cameras with my credit card and customer service "Damon" has s...
Messieurs, j'ai pass* * commandes le m*me jour et vous j'ai pay* pour chaque commande d...
I just want info only order
I want ALL the emails to stop coming to me immediately. I’ve tried to unsubscribe & it...
Geachte,**Door ziekenhuis opname zijn mijn artikelen niet op tijd bij mij geraakt en wa...

Help me with my issue

Does GetHuman work with Light In The Box?

GetHuman does not work with Light In The Box's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Light In The Box at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Light In The Box's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Light In The Box at a Glance

Light In The Box has no phone number
Light In The Box has no chat option
Light In The Box has 1 customer email
Light In The Box has 1 help forumBEST
Light In The Box has 1 twitter handle
Light In The Box has 1 facebook page
Light In The Box Phone Number and Contact Information

Answers for More Companies

Netflix Questions & AnswersOptus - Faults Questions & AnswersTicketmaster Questions & Answers
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
  1. Customer Service › 
  2. Light In The Box