Hi,*Below is my order that I received today. I would like to know if it is at all possi...

GetHuman1496178's customer service issue with Light In The Box from November 2018

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The issue in GetHuman1496178's own words
Hi,*Below is my order that I received today. I would like to know if it is at all possible to receive another dress (the bateau neck tea length chiffon dress) by this Friday (*th Nov) at my address in Australia if I order today. I would like to return this dress as it is slightly too small and would like the same dress but the size larger (size UK **) but my event is this Sat so I have to have it by Friday. I am happy to order and pay for another dress and then organise the return of this one separately. I am also happy to pay for extra fast delivery if this is at all possible.****Order Number:******************Order Date:*October **, *****Shipped to:*KERRY ANN BARTER (* MORRIS STREET BIRMINGHAM GARDENS ****, **** New South Wales, Australia)*Phone: **-***********Shipping Method:*Expedited Express (* - * business days) *Billed to:*KERRY ANN BARTER (* MORRIS STREET BIRMINGHAM GARDENS ****, **** New South Wales, Australia) *Phone: **-***********Payment Method:*PayPal IPN *Order*Received*Payment*Received**All Shipped*Pending*Processing*Order StatusWhat does my order status mean?*Date*Time*Status*October **, *******:** PM*Shipped*October **, *******:** AM*Packaging*October **, *******:** AM*Payment Confirmed*October **, *******:** AM*Payment Received*October **, *******:** AM*Pending*Shipment Details**Shipment * of *:Received *Shipping Date*Estimate Shipping Time*Shipped Via*Tracking Number*Action*October **, ****** - * business days*Expedited Express (Aramex)*************Track*Custom Duty Issue**Lace * Tulle Wedding * Party Evening Women's Wrap With Beading Shrugs *Color: Black*Wrap Size: **Quantity: **Cost: AUD $**.** *Return or Exchange*Write a Review **A-Line Bateau Neck Tea Length Chiffon Mother of the Bride Dress with Ruched by LAN TING BRIDE* * Illusion Sleeve *Color: Dark Navy*Size: US * * UK ** * EU ***Quantity: **Cost: AUD $***.** *Return or Exchange*Write a Review **Chiffon Wedding * Party Evening * Casual Women's Wrap With Draping Coats * Jackets *Color: Black*Wrap Size: **Quantity: **Cost: AUD $**.** *Return or Exchange*Write a Review *Subtotal (* items):*AU $***.***Shipping Charges & Insurance:*AUD $ **.***GST (**.**%) :*AU $**.****Grand Total:*AU $***.**

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Light In The Box

Customer service issue
Reported by GetHuman1496178
Nov 5th, 2018 - 4 years ago
Not resolved
Seen by 1 customer so far
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GetHuman1496178 started working on this issue
Nov 5th, 2018 12:02am