I have mistakenly placed multiple orders when your internet ordering system malfunction...

GetHuman1481352's customer service issue with Light In The Box from November 2018

2 views
 | 
1892 similar
 | 
0 following
Help with my Light In The Box issue
First: share to improve GetHuman1481352's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1481352's next move: go to the Light In The Box help center.
Light In The Box doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1481352 will want to follow the link below to head to their help center. We will check on GetHuman1481352 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1481352 may need:
Account username and Account password
The issue in GetHuman1481352's own words
I have mistakenly placed multiple orders when your internet ordering system malfunctioned - I pressed the 'complete order' button repeatedly not realising it was in fact dealing with my request , you can see the result from my bank statement below :**** Nov *****PAYPAL *LIGHTINBOXL CD *****DEB****.***-*,***.***** Oct *****LIGHTINTHEBOX.COM CD *****DEB****.***-*,***.***** Oct *****LIGHTINTHEBOX.COM CD *****DEB****.***-*,***.***** Oct *****LIGHTINTHEBOX.COM CD *****DEB****.***-*,***.***** Oct *****LIGHTINTHEBOX.COM CD *****DEB****.***-*,***.****I want you to cancel all these * orders currently showing as debits from my TSB Visa Debit current account.**Please confirm you will do this.*JohnLJ
GetHuman1481352 did not yet indicate what Light In The Box should do to make this right.
I have an issue with Light In The Box too
How GetHuman1481352 fixed the problem
We are waiting for GetHuman1481352 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Light In The Box's attention and get better help faster. Tap below to get started.
Having Light In The Box issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Light In The Box email you?
This email address isn't valid
Follow this issue
See how GetHuman1481352 fixes it.
This email address isn't valid

Light In The Box

Customer service issue
Reported by GetHuman1481352
Nov 3rd, 2018 - a mon ago
I have an issue with Light In The Box too
Not resolved
Seen by 2 customers so far
Similar issue to 1892 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1481352 started working on this issue
Nov 3rd 5:19pm