I am angry and frustrated with your company. I have been trying to make a return for w...

GetHuman1471637's customer service issue with Light In The Box from November 2018

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Help with my Light In The Box issue
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GetHuman1471637's next move: go to the Light In The Box help center.
Light In The Box doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1471637 will want to follow the link below to head to their help center. We will check on GetHuman1471637 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1471637 may need:
Account username and Account password
Tip from another customer
Instructions on how to return an order can be found here www.lightinthebox.com/knowledge-base/c1028/a3012.html
The issue in GetHuman1471637's own words
I am angry and frustrated with your company. I have been trying to make a return for weeks. You have no phone number and I am beginning to feel this is a scam company. I want my money back and return my expensive wedding outfit. Where are you and what in the world is up with your company? You have emails from myself and my assistant. Do I need to report you?**Michele@FTSLighting.com****-***-**** or office: ***-***-****
GetHuman1471637 did not yet indicate what Light In The Box should do to make this right.
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Light In The Box

Customer service issue
Reported by GetHuman1471637
Nov 2nd, 2018 - 2 mons ago
I have an issue with Light In The Box too
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Seen by 1 customer so far
Similar issue to 1876 others
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Timeline
GetHuman1471637 started working on this issue
Nov 2nd 4:40pm