waiting for codes for all the dresses in my order, so that i can return all of them and get a full refund of $***.**

GetHuman-lyn_perr's customer service issue with Light In The Box from October 2018

3 views | 1514 similar | 0 following
Help with my Light In The Box issue
GetHuman-lyn_perr's next move: find and follow the right step-by-step guide.
Light In The Box doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lyn_perr will need to dig through the advice provided by Light In The Box, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-lyn_perr can let us know if they help or not.
The issue in GetHuman-lyn_perr's own words
i was trying to return all the items, i have only been told of refund for * dress, not for all *. ... i have a return form , i still need ALL the codes for the items in my package, i want to return all of them
the process has been especially frustrating as i have gone back and forth with explanations and it is taking a long time for the company to get it right. I do not want a time delay as i need to return the goods within ** days to be valid for a refund.
Just send me the codes for all the dresses in my order and i will be able to proceed.
I am a brand new customer and expected perfect customer service and high class quality clothes.
no email or phone contact for the company, very frustrating
How GetHuman-lyn_perr fixed the problem

We are waiting for GetHuman-lyn_perr to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Light In The Box's attention and get better help faster. Tap below to get started.
Having Light In The Box issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-lyn_perr fixes it.
This email address isn't valid

Light In The Box

Customer service issue
Reported by GetHuman-lyn_perr
Oct 12th, 2018 - 3 years ago
Seen by 3 customers so far
Similar issue to 1514 others
0 customers following this
Items needed
Account username
Account password


GetHuman-lyn_perr started working on this issue
Oct 12th, 2018 1:07am
GetHuman-lyn_perr indicated the issue is not fixed yet.
Oct 13th, 2018 7:53am
GetHuman-lyn_perr indicated the issue is not fixed yet.
Oct 13th, 2018 8:02am

Paying Too Much for TV?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies