waiting for codes for all the dresses in my order, so that i can return all of them and get a full refund of $***.**

GetHuman-lyn_perr's customer service issue with Light In The Box from October 2018

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Help with my Light In The Box issue
GetHuman-lyn_perr's next move: find and follow the right step-by-step guide.
Light In The Box doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lyn_perr will need to dig through the advice provided by Light In The Box, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-lyn_perr can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Light In The Box has better answers for you: Light In The Box Help Center
The issue in GetHuman-lyn_perr's own words
i was trying to return all the items, i have only been told of refund for * dress, not for all *. ... i have a return form , i still need ALL the codes for the items in my package, i want to return all of them
the process has been especially frustrating as i have gone back and forth with explanations and it is taking a long time for the company to get it right. I do not want a time delay as i need to return the goods within ** days to be valid for a refund.
Just send me the codes for all the dresses in my order and i will be able to proceed.
I am a brand new customer and expected perfect customer service and high class quality clothes.
no email or phone contact for the company, very frustrating
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Light In The Box

clothing
Customer service issue
Reported by GetHuman-lyn_perr
Oct 12th, 2018 - 2 years ago
Fixed
Seen by 3 customers so far
Similar issue to 1514 others
0 customers following this
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Timeline
GetHuman-lyn_perr started working on this issue
Oct 12th, 2018 1:07am
GetHuman-lyn_perr indicated the issue is not fixed yet.
Oct 13th, 2018 7:53am
GetHuman-lyn_perr indicated the issue is not fixed yet.
Oct 13th, 2018 8:02am

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