All I want to do is return my item (****************). It doesn't fit and I'm not wild...

GetHuman-hobstett's customer service issue with Light In The Box from October 2018

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Instructions on how to return an order can be found here www.lightinthebox.com/knowledge-base/c1028/a3012.html
The issue in GetHuman-hobstett's own words
All I want to do is return my item (****************). It doesn't fit and I'm not wild about the color. I've written a more detailed description to submit, but it just keeps telling me to confirm my email, which I seem to not be able to do and then I was informed that for only Five Dollars I could get an answer! Also do I need to submit a photo? Because, I don't know how that is going to be done. I'm frustrated.
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Light In The Box

Customer service issue
Reported by GetHuman-hobstett
Oct 11th, 2018 - a mon ago
I have an issue with Light In The Box too
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Seen by 2 customers so far
Similar issue to 1496 others
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