I order * bridesmaids and one dress to wear for myself to wear at my walking on August...

GetHuman-guyanalt's customer service issue with Light In The Box from August 2018

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The issue in GetHuman-guyanalt's own words
I order * bridesmaids and one dress to wear for myself to wear at my walking on August **. The dress came, when I my on the front was low, causing my breast to be showing to the side. The measurement I gave was correct but then by breast is beening exposed to the side. The bridesmaid have the same problem also and in top of that they are goingmy dress has a pin stitched inside. And then they are going to tell me to alterednot myself. These are not the dress I pictured wearing at my wedding. This dress is not as pictured. And now they are going to tell me to altered the dress after I already paid for it to be custom. This is robbery. And I really do need my refund to purchase other dresses for my bridesmaid. I am not going to look like a bridezilla on my perfect day because the company mess up my dress and I want my bridesmaids to look perfect. I need my $***. I have sent several pictures and yet they are telling me that the measurement is right but my breast is hanging out at the side.
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Light In The Box

Customer service issue
Reported by GetHuman-guyanalt
Aug 3rd, 2018 - 9 mons ago
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GetHuman-guyanalt started working on this issue
Aug 3rd, 2018 11:44am