I've done a good amount of business with Light in the Box, made several orders with Li...

GetHuman890950's customer service issue with Light In The Box from July 2018

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Help with my Light In The Box issue
GetHuman890950's next move: find and follow the right step-by-step guide.
Light In The Box doesn't have a customer phone number that is answered by an agent. Instead, GetHuman890950 will need to dig through the advice provided by Light In The Box, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman890950 can let us know if they help or not.
The issue in GetHuman890950's own words
I've done a good amount of business with Light in the Box, made several orders with Light in the Box, and another today. Two of the three items were fine - the third, not.**I want to return for a replacement, and I am not paying for return shipping.**If you insist that I do so, I will never order from Light in the box again, I will send hundreds of bad reviews, and I will tell everyone I know about the unsatisfactory service I am currently experiencing. **At least Groupon offers a free return form to use as a label. **Order Number *****************The third pair of sneakers SHOULD have been: **Men's Shoes Canvas Spring * Fall Light Soles Sneakers Black * Red * Blue**Color: Red**Size: US*.*-* * EU** * UK*.*-* * CN****Quantity: ***Cost: USD $**.****Please contact me at *****@***.com - or ***.***.****. **I will wait ** hours ONLY for your response. **Sincerely,**Bruce G. Campbell

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Light In The Box

Customer service issue
Reported by GetHuman890950
Jul 17th, 2018 - 4 years ago
Seen by 3 customers so far
Similar issue to 723 others
0 customers following this
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GetHuman890950 started working on this issue
Jul 17th, 2018 9:05pm
GetHuman890950 indicated the issue is not fixed yet.
Jul 27th, 2018 7:33pm
GetHuman890950 indicated the issue is not fixed yet.
Jul 28th, 2018 2:28am