We were sent the wrong size shirts. We need to know how to return them. We ordered a la...

GetHuman843921's customer service issue with Light In The Box from July 2018

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Help with my Light In The Box issue
GetHuman843921's next move: go to the Light In The Box help center.
Light In The Box doesn't have a customer phone number that is answered by an agent. Instead, GetHuman843921 will want to follow the link below to head to their help center. We will check on GetHuman843921 later to make sure it's all set or try to help escalate.
Top Tip from another customer
Instructions on how to return an order can be found here www.lightinthebox.com/knowledge-base/c1028/a3012.html
The issue in GetHuman843921's own words
We were sent the wrong size shirts. We need to know how to return them. We ordered a large and it said it was an Asian large and a US medium. We need US large men’s size.
GetHuman843921 did not yet indicate what Light In The Box should do to make this right.
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How GetHuman843921 fixed the problem
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Light In The Box

Customer service issue
Reported by GetHuman843921
Jul 2nd, 2018 - a yr ago
I have an issue with Light In The Box too
Fixed
Seen by 11 customers so far
Similar issue to 604 others
0 customers following this
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Timeline
GetHuman843921 started working on this issue
Jul 2nd, 2018 10:19pm
GetHuman843921 indicated the issue is not fixed yet.
Jul 3rd, 2018 12:09am
GetHuman843921 indicated the issue is not fixed yet.
Jul 3rd, 2018 12:11am
GetHuman843921 indicated the issue is not fixed yet.
Jul 3rd, 2018 12:12am
GetHuman843921 confirmed the issue is fixed. Hooray!
Jul 4th, 2018 2:10pm
GetHuman843921 confirmed the issue is fixed. Hooray!
Jul 5th, 2018 11:33pm