I bought a bathroom sink faucet with K*LED light. My Contractor said is not working. Is...

GetHuman-raluca_n's customer service issue with Light In The Box from June 2018

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The issue in GetHuman-raluca_n's own words
I bought a bathroom sink faucet with K*LED light. My Contractor said is not working. Is your product coming wth battery included?*I also see over time accumulate dust, bacteria and looks not nice when no light (not being in use).*I would like to return this product. I'll send confirmation number later and pictures if need it. I understood need a form fro you.*Please can you send me the form.*I just bought today a new faucet from your site without light.*That's why I want to return the old one.*Please advice for next steps?*appreciate.**Ioana Raluca Nica
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Light In The Box

Customer service issue
Reported by GetHuman-raluca_n
Jun 15th, 2018 - 9 mons ago
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GetHuman-raluca_n started working on this issue
Jun 15th, 2018 4:26pm