I placed an order (Xiaomi Robot Vacuum Cleaner) on the lightinthebox.com. When I tried...

GetHuman-velvelc's customer service issue with Light In The Box from June 2018

Help with my Light In The Box issue
The issue in GetHuman-velvelc's own words
I placed an order (Xiaomi Robot Vacuum Cleaner) on the lightinthebox.com. When I tried to pay, the webpage said that the card was declined. Therefore, I tried different cards several times. However, I found out that each transaction was all successful. So I have paid * times with * item. And there wasn't even a confirmation email about it. Please get back to me and resolve it. Now I have cancel all orders because it's feeling very bad
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Light In The Box

Customer service issue
Reported by GetHuman-velvelc
Jun 13th, 2018 - 9 mons ago
I have an issue with Light In The Box too
Fixed
Seen by 8 customers so far
Similar issue to 462 others
0 customers following this
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Timeline
GetHuman-velvelc started working on this issue
Jun 13th, 2018 2:49pm
GetHuman-velvelc indicated the issue is not fixed yet.
Jun 13th, 2018 4:07pm
GetHuman-velvelc indicated the issue is not fixed yet.
Jun 13th, 2018 4:18pm
GetHuman-velvelc indicated the issue is not fixed yet.
Jun 14th, 2018 8:50pm
GetHuman-velvelc indicated the issue is not fixed yet.
Jun 15th, 2018 5:17pm
GetHuman-velvelc indicated the issue is not fixed yet.
Jun 17th, 2018 7:26am