ref my order * **************** on both faucets -*(*) i would like to know on the bath...

GetHuman-livia_ca's customer service issue with Light In The Box from May 2018

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The issue in GetHuman-livia_ca's own words
ref my order * **************** on both faucets -*(*) i would like to know on the bathroom "Waterfall widespread chrome centerset single hand one hole" faucet for $**.** how to replace the hexshaped plastic cartridge inside the faucet in case of future need for repair? And also, if you provide the replacement cartridges as an order item and the special hex tool required to remove old one and replace? I ordered this faucet as sample for potential commercial apartment building project. **(*) Ref. the kitchen faucet-Contemporary Nickel Brushed pull-out*pulldown centerset AT $***.** *I would like to know if you offer the replacement internal once piece cartridge as an order item? In case of future repair need? I ordered one of these as a sample to view quality and verify it was something that we could use on our commercial apartment building project. But I need to know if we can also order the replacement cartridges for future potential repair , if I order multiple quantities? **I need item *s for each style cartridge for items already received from your company and price each and delivery if you have them available

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Light In The Box

Customer service issue
Reported by GetHuman-livia_ca
May 30th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 170 others
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GetHuman-livia_ca started working on this issue
May 30th, 2018 4:07pm