Bought two dresses online that do not fit and want to return them. I never received an email to be able to know how to return them.

GetHuman721002's customer service issue with Light In The Box from May 2018

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The issue in GetHuman721002's own words
Find a way to get this resolved ... I never received an email for confirmation of purchase or don’t have it anymore so would like to see that resent to see if that gives me return ability
I do not have a way to contact them without an email sent to me it seems. The entire receipt is in Chinese and I don’t understand what the order number is to any other number when asked
Return label for my order
Love the dresses and just made my first order
Tried to find ways to contact them to resend email but web states email is unconfirmed. I went in and asked for a resend.
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Light In The Box

Prom dresses
Customer service issue
Reported by GetHuman721002
May 26th, 2018 - 8 mons ago
I have an issue with Light In The Box too
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Seen by 5 customers so far
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GetHuman721002 started working on this issue
May 26th, 2018 5:48pm