I would like to replace a purse i ordered that is the same price as the one i ordered t...

GetHuman-tcdrdh's customer service issue with Light In The Box from April 2018

Help with my Light In The Box issue
I would like to replace a purse i ordered that is the same price as the one i ordered that is out of stock. My order number is ****************. The purse i would like to replace is item number ********. Please let me know if this is possible. (The necklace i ordered is on the way) Thank you.
I trust that Light In The Box will make this right and come up with a resolution that is fair.
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Light In The Box

Customer service issue
Reported by GetHuman-tcdrdh
Apr 24th, 2018 - 4 mons ago
I have an issue with Light In The Box too
Not resolved
Seen by 24 customers so far
Similar issue to 1006 others
0 customers following this
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Timeline
GetHuman-tcdrdh started working on this issue
Apr 24th 1:35pm
GetHuman-tcdrdh indicated the issue is not fixed yet.
Apr 24th 2:43pm
GetHuman-tcdrdh indicated the issue is not fixed yet.
Apr 24th 7:05pm
GetHuman-tcdrdh indicated the issue is not fixed yet.
Apr 24th 7:05pm
GetHuman-tcdrdh indicated the issue is not fixed yet.
Apr 24th 7:06pm
GetHuman-tcdrdh indicated the issue is not fixed yet.
Apr 25th 4:24am