Will not accept the fotos - Send fotos of my proof of customers charge - It's my proof

GetHuman622596's customer service issue with Light In The Box from April 2018

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Help with my Light In The Box issue
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Account username and Account password
GetHuman622596's next move: go to the Light In The Box help center.
Light In The Box doesn't have a customer phone number that is answered by an agent. Instead, GetHuman622596 will want to follow the link below to head to their help center. We will check on GetHuman622596 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman622596's own words:
Send fotos of my proof of customers charge ... Will not accept the fotos
It's my proof
Just send me my money you already ripped my by sending a Dress to small with my measurements
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Light In The Box

Customer services tickets
Customer service issue
Reported by GetHuman622596
Apr 23rd, 2018 - 3 mons ago
I have an issue with Light In The Box too
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Seen by 4 customers so far
Similar issue to 714 others
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Timeline
GetHuman622596 started working on this issue
Apr 23rd 8:05pm