not found in system - track my package - i've been billed with no way to get my product

GetHuman-swilk's Missing order issue with Light In The Box from April 2018

17 views
 | 
705 similar
 | 
1 following
Help with my Light In The Box issue
Before contacting them, items GetHuman-swilk may need:
Account username and Account password
GetHuman-swilk's next move: go to the Light In The Box help center.
Light In The Box doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-swilk will want to follow the link below to head to their help center. We will check on GetHuman-swilk later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-swilk's own words:
track my package ... not found in system
i've been billed with no way to get my product
reimburse me or send the product!
Help with my Light In The Box issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Light In The Box's attention and get better help faster. Tap below to get started.
Having Light In The Box issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Light In The Box email you?
This email address isn't valid
Follow this issue
See how GetHuman-swilk fixes it.
This email address isn't valid

Light In The Box

Modern*Contemporary Other Others Indoor*AA Wall Clock
Missing order issue
Reported by GetHuman-swilk
Apr 18th, 2018 - 3 mons ago
I have an issue with Light In The Box too
Not resolved
Seen by 17 customers so far
Similar issue to 705 others
1 customer following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-swilk started working on this issue
Apr 18th 7:01pm