no order yet - order was ****pped on *********

GetHuman603083's Missing order issue with Light In The Box from April 2018

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Help with my Light In The Box issue
Before contacting them, items GetHuman603083 may need:
Account username and Account password
GetHuman603083's next move: go to the Light In The Box help center.
Light In The Box doesn't have a customer phone number that is answered by an agent. Instead, GetHuman603083 will want to follow the link below to head to their help center. We will check on GetHuman603083 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman603083's own words:
order was ****pped on ********* ... no order yet
I trust that Light In The Box will make this right and come up with a resolution that is fair.
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Light In The Box

Missing order issue
Reported by GetHuman603083
Apr 17th, 2018 - 3 mons ago
I have an issue with Light In The Box too
Not resolved
Seen by 1 customer so far
Similar issue to 731 others
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Timeline
GetHuman603083 started working on this issue
Apr 17th 1:07pm