Light In The Box Customer Service

Contact Light In The Box & solve common issues

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Light In The Box. Below you will also find the phone and non-phone-based contact information we've gathered.
As for contacting Light In The Box, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.

Light In The Box: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Light In The Box.
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Click below to show 1 more questions, answers, and complete guides to common Light In The Box customer support problems.

Contacting Light In The Box customer support

Below you can compare and contrast the 4 ways to contact Light In The Box by looking at which ones are the fastest and which ones other customers recommend the most for solving Light In The Box customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Light In The Box across the following channels: Web, Email, Twitter, Facebook.

Phone number / contactWaitVotes
Online Help at lightinthebox.com
Customer Service
< 54 hrs237
am@dropinthebox.com
Customer Service
< 7 hrs286
@lightinthebox
Customer Service
6 mins318
facebook.com/lightinthebox/
Customer Service
13 mins295

Recent reasons customers contacted Light In The Box:

My order was supposed to be delivered on **th of November . I haven’t still received my...
I never received my order that I paid for. I am very very disappointed and I will not s...
* sweat suits I need to return
Hi *I'm Mrs kirma *** Maltby drive en* *ep London.*I've had so many orders off of you...
Hi my name is Eric Fink I was just satisfied with my purchase when I received it so a g...
I ordered twice by mistake when will I receive my money back on my card
I am trying to place an order and would to speak to a live person.*I am having a heart...
PayPal account was locked, it is OK now, you may process payment ..please advise when good
I have paid for security cameras with my credit card and customer service "Damon" has s...
Messieurs, j'ai pass* * commandes le m*me jour et vous j'ai pay* pour chaque commande d...
I just want info only order
I want ALL the emails to stop coming to me immediately. I’ve tried to unsubscribe & it...
Geachte,**Door ziekenhuis opname zijn mijn artikelen niet op tijd bij mij geraakt en wa...

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Does GetHuman work with Light In The Box?

GetHuman does not work with Light In The Box's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Light In The Box at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Light In The Box's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Light In The Box at a Glance

Light In The Box has no phone number
Light In The Box has no chat option
Light In The Box has 1 customer email
Light In The Box has 1 help forumBEST
Light In The Box has 1 twitter handle
Light In The Box has 1 facebook page
Contact information overview

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