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Lifeproof Customer Service

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Lifeproof.

How Do I Make a Lifeproof Warranty Claim? This article describes how to make a warranty claim for consumer electronics accessories purchased from LifeProof. Detailed instructions... Read more

What is the Lifeproof warranty policy? The Lifeproof warranty policy ensures that customers receive durable and reliable products backed by a strong guarantee. Lifeproof... Read more

Can I use wireless charging with my Lifeproof case? Yes, Lifeproof cases are designed to work optimally with wireless charging. They feature a slim and lightweight design that allows... Read more

What is the difference between the different Lifeproof case models? The different Lifeproof case models offer varying levels of protection and features to suit different needs. The Fre series is the... Read more

What is the return policy for Lifeproof products? Lifeproof understands that sometimes products may not meet your expectations. To ensure customer satisfaction, we offer a hassle-free... Read more

How Do I Track My Lifeproof Order? Lifeproof is an electronic accessories company that specializes in drop-proof, water-proof, and shock-resistant mobile phone cases.... Read more

Do Lifeproof cases come with a belt clip or armband? No, Lifeproof cases do not come with a belt clip or armband included. These accessories are sold separately and can be purchased separately... Read more

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Recent reasons customers contacted Lifeproof:

When can I speak to someone

I purchased a life proof case for my iPhone pro ** Max in May of this year and while it...

I have purchased a new home that needs flooring throughout, approximately *,*** ft. I...

I'm filling out the warranty form. It asks me for*my payment method*card number. Before...

Have questions about my phone case

I have a few questions to ask

Hello, do you still offer a warranty on the life proof case for an iPhone?**Let me know...

Need a new case because I have warranty. My case is deteriorating and is not in good co...

I need a replacement phone case for my IphoneXR.

Bottom of the charging port for my iPhone **pro max broke.

l dropped the phone and it fell out of the case and it is not working

l dropped my phone and if fell out of the case and now it is not working

Didn’t get a email on order confirmation or a shipping confirmation

New iPhone and Lifeproof case... cannot get rid of condensation in case...have removed...

I’ve been having a problem ever since I got my life proof case with the seal not staying in

Help me with my issue

Does GetHuman work with Lifeproof?

GetHuman does not work with Lifeproof's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Lifeproof at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Lifeproof's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!