When I placed my children’s picture order I called to verify that I would get a CD for...

GetHuman-ash_nick's customer service issue with LifeTouch from October 2019

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The issue in GetHuman-ash_nick's own words
When I placed my children’s picture order I called to verify that I would get a CD for their pictures instead I got digital downloads from Shutterfly. I am very disappointed because I do not understand how I can go and print these images off, and share with my sons mother so she can be able to print them off. I am very disappointed with my information that I was given I would not have ordered pictures through life touch. I would have personally taken my children and have their pictures taken elsewhere if I knew it was going to be this big of a headache. When I placed my children’s picture order I called to verify that I would get a CD for their pictures instead I got digital downloads from Shutterfly. I am very disappointed because I do not understand how I can go and print these images off, and share with my sons mother so she can be able to print them off. I am very disappointed with my information that I was given. I would not have ordered pictures through life touch I would have personally taken my children and have their pictures taken elsewhere if I knew it was going to be this big of a headache.

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LifeTouch

Customer service issue
Reported by GetHuman-ash_nick
Oct 18th, 2019 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 420 others
0 customers following this

Timeline

GetHuman-ash_nick started working on this issue
Oct 18th, 2019 1:45pm

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