Lifelock has an error in their system and cancelled my son’s account when he turned...

GetHuman5898901's customer service issue with LifeLock from March 2021

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The issue in GetHuman5898901's own words
Lifelock has an error in their system and cancelled my son’s account when he turned ** and now is unable to start a new account for him due to the internal error. They have started an inquiry into their system but we are tired of waiting weeks to receive any information and may want to cancel our entire family’s account. Thank you

GetHuman5898901 did not yet indicate what LifeLock should do to make this right.

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LifeLock

Customer service issue
Reported by GetHuman5898901
Mar 29th, 2021 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 135 others
0 customers following this

Timeline

GetHuman5898901 started working on this issue
Mar 29th 12:53pm

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