Cousin suggested that I discover a likely government program that might help me get mon...

GetHuman5786022's I need to speak to customer se issue with LifeLock from February 2021

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The issue in GetHuman5786022's own words
Cousin suggested that I discover a likely government program that might help me get money to purchase a home when I move. She messengered that she had rec’d $**K for her use. Because i trust her —and elder to me—I contacted the source and was asked to give pertinent information online. I was given a positive results and told to copy some information so the money could be delivered. It was called a winning ticket. I was told that I had to show the information copied to the deliverer of the money or else it would not be given to me. I complied. Was given a FedEX Label * —.************. I had no idea that it was like unto a contest, but copied the information anyway. Following that I was told that I needed to send a specific amount for a certain amount of money. Example: send $*** to get $** K* *** to get $**K etc. My cousin when I contacted her says she paid and got hers. The agency uses Fed Ex for delivery. Now I am nervous because one Sunday someone using my preacher friend’s name made almost the same spiel, but did not get to the point of telling me to send money to get money. Because i noted the name of my friend I did not understand why everything had to be done that day—Sunday— and told him that someone was using his name. That was several weeks ago. If she got money that way can this truly be a government setup. I know that there is free money out there but not knowledgeable enough to make the effort involved to get it. Please if you have any ideas as to how I can protect self let me know. I gave the agent front and back of my drivers license via photo messenger on my IPad. Feeling foolish and scared. Called you and was told that I might not be able to talk to an agent. Then later I was told calls were slow at being answered due to overflow of same to your agency. Following that i was told to hang up and call later. I was typing this treatise by then. Really need an agent. I am distressed beyond measure.

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LifeLock

I need to speak to customer se issue
Reported by GetHuman5786022
Feb 26th, 2021 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 129 others
0 customers following this

Timeline

GetHuman5786022 started working on this issue
Feb 26th 1:34am