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The issue in GetHuman-pchyland's own words
My father passed away and was a life alert customer. I called about a week ago to return the unit. They said to box it up and that you would have UPS come and pick it up * days ago on Tuesday at my office address that I provided you. My shipping department said that the driver still has not received a label to get it picked up. My work address is **** North University Parks Drive, Waco, TX *****. My father's phone number was ***-***-**** and his name was Donald Hyland and his home address was *** White Tail Creek Drive China Spring, TX *****. Please look into it and call me on my cell ***-***-****.
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