Still not fixed....haven't even heard from them????? very very annoying

GetHuman-jkhlebko's customer service issue with Liberty Tax Service from August 2018

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The issue in GetHuman-jkhlebko's own words
file on the **th of aug. as I filed for an extension. ... this is the error I keep getting, although there’s no place to put a date???? while in NY State**There was * error and * informational warning discovered in your tax return. Each error must be corrected in order to send your return to a tax agency.*Select any item in the list below to begin reviewing your return.***Errors (*)***Information (*)*Message*Location*Agency*Please enter a date that is after January *st and falls in *****Taxpayer State*Federal***From: Jacek K Hlebko ******@***.com* *Sent: Wednesday, August **, **** *:** PM*To: *****@***.com' ******@***.com**Subject: **** filing**we filed w* you last year and also for an extension… am trying to meet deadline today, although a refund is due and will be applied to *****keep getting error about putting a date into the state return.**am self-employed.. have lived at same address for years… my income is derived in another state.*one: which state do I report to? the one I live in or the state the income was derived?*also how to get the program to work properly..
it is important that they get back to me
want them to get back to us to resolve the fact that on line filing is having problems
several years, they bought out our old system.
may go to another company is they don't respond soon.
I have an issue with Liberty Tax Service too
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Liberty Tax Service

**** tax forms
Customer service issue
Reported by GetHuman-jkhlebko
Aug 15th, 2018 - a yr ago
I have an issue with Liberty Tax Service too
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Seen by 13 customers so far
Similar issue to 12 others
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Timeline
GetHuman-jkhlebko started working on this issue
Aug 15th, 2018 8:08pm
GetHuman-jkhlebko indicated the issue is not fixed yet.
Aug 15th, 2018 10:00pm
GetHuman-jkhlebko indicated the issue is not fixed yet.
Aug 15th, 2018 10:23pm
GetHuman-jkhlebko indicated the issue is not fixed yet.
Aug 17th, 2018 5:26pm
GetHuman-jkhlebko indicated the issue is not fixed yet.
Aug 17th, 2018 5:30pm
GetHuman-jkhlebko indicated the issue is not fixed yet.
Aug 18th, 2018 9:51pm
GetHuman-jkhlebko indicated the issue is not fixed yet.
Aug 21st, 2018 1:45pm
GetHuman-jkhlebko indicated the issue is not fixed yet.
Aug 23rd, 2018 3:18am
GetHuman-jkhlebko indicated the issue is not fixed yet.
Aug 28th, 2018 4:23pm
GetHuman-jkhlebko indicated the issue is not fixed yet.
Aug 30th, 2018 7:02pm