I ordered a stylus for my Motorola Stylus G phone It was a **** stylus that would not...

GetHuman5876515's Technical support issue with Lenovo from March 2021

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The issue in GetHuman5876515's own words
I ordered a stylus for my Motorola Stylus G phone It was a **** stylus that would not fit a **** motorola phone. I have tried to find a way to return it but the phone numbers provided are worthless. No answer and not return calls, no emails, no return form with order. Not to mention Motorola signed me up with a company called Affirm for a $**.** item who holds terms and conditions, hit my credit and expects me to pay them for an item I can't return, I cannot use I cannot get a response on how to return the item. I do work for a law firm and I do intend to contact the attorney general and better business bureau to discuss what my options are since they have compromised my credit by a credit check for a $**.** item that I cannot use, return and Motorola does not provide a customer service representative department of which to discuss the process of how to get out of the affirm account of which I would never sign up for and was coerced into by when I purchased the stylus for my phone.

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Lenovo

Technical support issue
Reported by GetHuman5876515
Mar 23rd, 2021 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 907 others
0 customers following this

Timeline

GetHuman5876515 started working on this issue
Mar 23rd 1:18am
GetHuman5876515 indicated the issue is not fixed yet.
Mar 25th 4:12pm

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