Lenovo said my computer would arrive at **:** AM today and would need a signature. *Z...

GetHuman-mlwgt's Complaint issue with Lenovo from March 2021

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The issue in GetHuman-mlwgt's own words
Lenovo said my computer would arrive at **:** AM today and would need a signature. *Z***E**D*********.**I looked up Customer Care and found the following:*For Technical Support. Consumer*Idea*Yoga*Legion. ****-***-****. Mon-Sat – **AM to *PM. Commercial *Think. ****-***-****. Mon-Fri – **AM to *PM.*For Order Support. ****-***-****. Mon-Fri – *AM to *PM.*For Sales Enquiry. ****-****-***. Mon-Sat – *AM to *PM.*Hours. All Days *AM to **PM IST**The Order support line was always busy so I called the Sales Enquiry line and spoke to Michelle. I explained that I had already ordered and was simply needed the correct phone number that would be answered. She spent ** minutes trying to sell me stuff. Wanted my credit card info. She finally gave me a number which was an addiction hotline. **I do not know if these people now even really work for you. Regardless you should be aware. Oh and I did finally talk to someone who routed me to the International UPS line (I think). That person told me that the computer had not left China despite the Lenovo notice saying that it would arrive in Texas today.

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Complaint issue
Reported by GetHuman-mlwgt
Mar 10th, 2021 - 2 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 922 others
0 customers following this


GetHuman-mlwgt started working on this issue
Mar 10th, 2021 10:06pm

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