Lenovo said my computer would arrive at **:** AM today and would need a signature. *Z...

GetHuman-mlwgt's Complaint issue with Lenovo from March 2021

Help with my Lenovo issue
First: share to improve GetHuman-mlwgt's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-mlwgt may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman-mlwgt's own words
Lenovo said my computer would arrive at **:** AM today and would need a signature. *Z***E**D*********.**I looked up Customer Care and found the following:*For Technical Support. Consumer*Idea*Yoga*Legion. ****-***-****. Mon-Sat – **AM to *PM. Commercial *Think. ****-***-****. Mon-Fri – **AM to *PM.*For Order Support. ****-***-****. Mon-Fri – *AM to *PM.*For Sales Enquiry. ****-****-***. Mon-Sat – *AM to *PM.*Hours. All Days *AM to **PM IST**The Order support line was always busy so I called the Sales Enquiry line and spoke to Michelle. I explained that I had already ordered and was simply needed the correct phone number that would be answered. She spent ** minutes trying to sell me stuff. Wanted my credit card info. She finally gave me a number which was an addiction hotline. **I do not know if these people now even really work for you. Regardless you should be aware. Oh and I did finally talk to someone who routed me to the International UPS line (I think). That person told me that the computer had not left China despite the Lenovo notice saying that it would arrive in Texas today.

GetHuman-mlwgt did not yet indicate what Lenovo should do to make this right.

How GetHuman-mlwgt fixed the problem

We are waiting for GetHuman-mlwgt to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Lenovo's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Lenovo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Lenovo

Complaint issue
Reported by GetHuman-mlwgt
Mar 10th, 2021 - 5 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 922 others
0 customers following this

Timeline

GetHuman-mlwgt started working on this issue
Mar 10th 10:06pm