On December *,**** **:** a.m. I ordered from Lenovo their Adobe Creative Cloud Photogra...

GetHuman-ctessens's customer service issue with Lenovo from December 2019

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The issue in GetHuman-ctessens's own words
On December *,**** **:** a.m. I ordered from Lenovo their Adobe Creative Cloud Photography Plan - * year Subscription (Electronic Download).I paid a total of $**.**. The order number is **********.I still have not received an email with the link.I have called numerous times in the past few days regarding this issue.Receiving a different answer each time.I have been getting the run around.Yesterday I was promised by whomever I was speaking with that I would have the link in my email within ** hours. Well it has been ** hours and still no email with the link? Where is my order? What is the problem? I really would like my link please. My telephone number is ***-***-**** My email is *****@***.com Thank you for your time and help in resolving this issue! Cheryl Tessens

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Lenovo

Customer service issue
Reported by GetHuman-ctessens
Dec 4th, 2019 - a year ago
Not resolved
Seen by 14 customers so far
Similar issue to 622 others
0 customers following this

Timeline

GetHuman-ctessens started working on this issue
Dec 4th, 2019 10:20pm
GetHuman-ctessens indicated the issue is not fixed yet.
Dec 5th, 2019 2:49am
GetHuman-ctessens indicated the issue is not fixed yet.
Dec 6th, 2019 12:25am

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