My Lenovo all-in one was acting very sluggish and after many attempts to clear cookies...

GetHuman2608821's Technical support issue with Lenovo from March 2019

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The issue in GetHuman2608821's own words
My Lenovo all-in one was acting very sluggish and after many attempts to clear cookies and close opened windows, I attempted a SYSTEM RESTORE... Unfortunately, the sys restore was unable to resolve the problem(s). thereafter, my computer could not reboot. Finally, after more than ** re-boot attempts, it rebooted but all my apps were erased, including Windows ***. I was able to re-install Windows **, but do not know of all the apps that were erased and need to recoup them. I have spend all day trying to get technical support, and requesrted online chat support to request a remote session, but was asked to pay $* for a free trial subscription, which I do not have and do not ever go for those free trial "gimmicks". If this is the best Lenovo can do to help it's customers, than, I will never buy another of your prodicucts again, and will broadcast my frustrated experience with your "online tec support far and wide to my more than *** contacts. I can be reached by phone ***-*** ****. My email apps are also gone so you will have to reach me by phone, or PONY EXPRESS!!! I BOUGHT MY ALL-IN-ONE LAST AUGUST AND SHOULD STILL BE UNDER WARRENTY.

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Lenovo

Technical support issue
Reported by GetHuman2608821
Mar 27th, 2019 - 3 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 478 others
0 customers following this

Timeline

GetHuman2608821 started working on this issue
Mar 27th, 2019 11:24pm

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