Hi I purchased a Lenovo Ideapad *** for my daughter for Christmas through Walmart.com...

GetHuman2222337's customer service issue with Lenovo from February 2019

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The issue in GetHuman2222337's own words
Hi I purchased a Lenovo Ideapad *** for my daughter for Christmas through Walmart.com. It worked until about Jan **. It just shut down on her one evening and would never charge or boot back up. My daughter is * and lives in NC and I live in MD so this is the first time I have been able to address it. I called Walmart.com but they said to contact Lenovo customer support. I have called and I am just put on hold for up to five minutes at a time. What options do we have to get this replaced? Thanks. Laura Moore **********
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Customer service issue
Reported by GetHuman2222337
Feb 16th, 2019 - 8 mons ago
I have an issue with Lenovo too
Not resolved
Seen by 2 customers so far
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GetHuman2222337 started working on this issue
Feb 16th 4:51pm