Hi I purchased a Lenovo Ideapad *** for my daughter for Christmas through Walmart.com...

GetHuman2222337's customer service issue with Lenovo from February 2019

2 views
 | 
1865 similar
 | 
0 following
Help with my Lenovo issue
Next: our robot will wait on hold for GetHuman2222337 to get a Lenovo rep on the line!
Always use the GetHuman Phone tocall Lenovo. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2222337's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2222337 may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman2222337's own words
Hi I purchased a Lenovo Ideapad *** for my daughter for Christmas through Walmart.com. It worked until about Jan **. It just shut down on her one evening and would never charge or boot back up. My daughter is * and lives in NC and I live in MD so this is the first time I have been able to address it. I called Walmart.com but they said to contact Lenovo customer support. I have called and I am just put on hold for up to five minutes at a time. What options do we have to get this replaced? Thanks. Laura Moore **********
GetHuman2222337 did not yet indicate what Lenovo should do to make this right.
I have an issue with Lenovo too
How GetHuman2222337 fixed the problem
We are waiting for GetHuman2222337 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Lenovo's attention and get better help faster. Tap below to get started.
Having Lenovo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2222337 fixes it.
This email address isn't valid

Lenovo

Customer service issue
Reported by GetHuman2222337
Feb 16th, 2019 - 8 mons ago
I have an issue with Lenovo too
Not resolved
Seen by 2 customers so far
Similar issue to 1865 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2222337 started working on this issue
Feb 16th 4:51pm