A few characters on my keyboard type the wrong thing.. like instead of an aspothe, it s...

GetHuman2214248's customer service issue with Lenovo from February 2019

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The issue in GetHuman2214248's own words
A few characters on my keyboard type the wrong thing.. like instead of an aspothe, it says *.. so it I type it*s that's it*s what I get... it goes back and forth works sometimes and it doesn*t others... see!* This is for the aposthophe and the question mark buttons. * instead of a question mark and * instead of the slash and * instead of aspothe* instead of the quote marks. I called before they and told me to uninstall one of the keyboards under ease of access and it worked for a bit, then it doesn*t work again and so I uninstalled again and it worked and now it doesn*t work again. Crazy. Only a month old!!!! I need it to work consistently! It*s only those * buttons.
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Lenovo

Customer service issue
Reported by GetHuman2214248
Feb 15th, 2019 - 8 mons ago
I have an issue with Lenovo too
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Timeline
GetHuman2214248 started working on this issue
Feb 15th 3:37pm