hi, I ordered a computer received order confirmation ,etc. when the computer arrived,i...

GetHuman2151437's customer service issue with Lenovo from February 2019

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The issue in GetHuman2151437's own words
hi, I ordered a computer received order confirmation ,etc. when the computer arrived,it was the wrong model and completely different machine specs, i.e., I ordered a machine with a I* ****HQ cpu, *tb hdd, *** gb ssd boot drive, and **mb pc* ram. what I received was an I* machine *mb ram, *** gb ssd. I bougtaGAMER an received an office machine?* *please send me a return shipping label for the office machine,and ship the game capable machine which I ordered. I ave seen some scratch and dent yoga ***'s available with the proper specs, as this is your shipping department's mistake, you can bill the for the unit cost differential. I'm frustrated enough I will be contacting Iowa Attorney General: Tom Miller, who has helped me in the past with consumer problems
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Customer service issue
Reported by GetHuman2151437
Feb 7th, 2019 - 4 mons ago
I have an issue with Lenovo too
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Seen by 3 customers so far
Similar issue to 1810 others
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GetHuman2151437 started working on this issue
Feb 7th 12:57am
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Feb 7th 1:03am